You can pause a Copyleaks subscription for up to 4 months without losing data affiliated with your Copyleaks account. When paused, your account will have the following restrictions:
- No access to Copyleaks reports
- No scanning or operations on scans can be performed (such as sharing Copyleaks reports, etc.)
- Account-based credits are disabled (upon resuming the subscription, the credit balance will be restored)
To pause your account's subscription, follow these steps:
- When signed into the Copyleaks website, navigate to the billing page
- Once on the billing page, your Copyleaks subscription plan will appear. Above and to the right of your plan there is an Options button, click that button. That will trigger a dropdown menu where you should select Cancel Subscription
- A popup menu will appear, select the option that applies the most to your situation
- After selecting your reason, another option should open offering the ability to pause your subscription instead of canceling. Pick the optimal subscription pause time from the dropdown, and then click on the blue Pause Subscription button
- After pausing your account, you should receive this message
If you want to reactivate your account after pausing your subscription, navigate back to the billing page. There will now be a Reactivate account link in the top-right of the page, click on it and follow the corresponding steps.