clear

Love what you read? ❤️

Subscribe to our newsletter  

Billing

live_help Do you offer a yearly subscription?
Yes, we do offer a yearly subscription which allows you to use your pages without limits each month. When you are on the pricing page, click the toggle to s...
live_help Do my pages expire if I don’t use them at the end of each billing cycle?
Yes, pages expire at the end of each billing cycle. For example, if you purchase a 500-page plan on June 10 and you only use 400 pages by July 9, those 100 ...
live_help How can I upgrade or change my monthly subscription?
If you need more pages during the month, simply select the number of pages or “upgrade” in the top right-hand corner. Choose the plan that is best for you. ...
live_help How do I cancel my subscription?
If you would like to cancel your subscription, you can click on your photo in the top right corner, then settings, and billing, and then click on the Cancel...
live_help Where can I learn more about the pricing?
Our pricing works on a page basis, according to the amount of words you are scanning, where 1 page = 250 words.  The monthly subscription renews every ...
live_help How can I download an invoice?
If you would like to download an invoice, you can click on your photo in the top right corner, then settings, and billing, and then click on the Payments bu...
live_help How can I top-up my pages and enable automatic refills?
If you are in the middle of your billing cycle and need more pages to complete a scan, you can top-up with refills. In order to do this, click on your photo...
live_help Do you offer refunds?
If you have not used any pages from the new billing cycle, you can request a refund up to 8 hours after your monthly bill has been processed.