There are two ways of creating and organizing folders.
On the left-side panel, select “My Scans”, then select the folder icon. You can then move documents into the folder after it has been created.
The other way to create a folder is when you are getting ready to submit a New Scan. At the top of the page select “Home”, then click on the folder icon to create a new folder. This means that all documents you are submitting for a scan (up to 100) will automatically be added to the folder.