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Help Center
General
General
App
Internal Database
API
Scan Settings
Scan Reports
Billing
Upgrade
Cancellations
Manage
Account Management
Repositories
Teams
Copyleaks Identity (ID)
LMS
General
Moodle
Canvas
Security
Data Hosting
Other
AI Grader
General
Which browser can I use Copyleaks through?
How does Copyleaks work?
Can Copyleaks detect paraphrased content?
Is Copyleaks able to check if source code has been plagiarized?
What citation styles can Copyleaks scan?
What languages can Copyleaks detect plagiarism in?
What databases and journals does Copyleaks scan?
Can I scan a PowerPoint file?
What image file types are accepted?
What search engines does Copyleaks scan?
How many words are in one page?
What is the Scans page?
What are the different types of text similarity?
What file formats can I submit?
How do I scan my Google Doc with Copyleaks?
How do I scan images of handwritten text for plagiarism?
Can I scan an image that contains text?
What's the difference between a text file and text image file?
How do I download a PDF report of my report?
App
Can I scan multiple webpages?
How do I submit my document for a plagiarism scan?
How can I calculate the total number of pages of my document?
How can I share my report with others?
How many files can I upload for a comparison at one time?
What is the View Properties feature?
What are the differences between roles when sharing a report?
Can I rescan a document?
How do I create folders?
What is a sitemap scan?
How do I delete a scan?
How can I access the reports shared with me?
How can I compare two documents against one another?
How can I export multiple scans as reports?
Can handwritten files be submitted to assignments in Canvas?
What is the website comparison tool?
How long will I have access to my scans and reports?
Can I change the language of the Copyleaks interface?
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Internal Database
What is the Copyleaks Internal Database?
What does a result from the Copyleaks Internal Database mean?
Does Copyleaks store my content?
How do I delete a file from the Internal Database?
How do I update my settings to save my documents to the Copyleaks internal database?
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API
How can I filter my scans in the API dashboard?
How can I see which scans have errors?
How can I test the API in Sandbox Mode?
What if I have a document with more than one language?
How will cross language translation affect the speed of the scan?
How many credits will it cost when scanning in multiple languages?
How does cross language translation work?
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Scan Settings
How can I hide sensitive content in my file?
How do I include cheat detection in my scan?
What are focused and max results?
How can I adjust my sensitivity level?
How can I ignore quotations, references, citations, etc.?
How do I Whitelist or Blacklist URLs?
What does a cheat detection alert mean?
What is safe search?
What is a scan profile and how many can I have?
How can I create a new scan profile?
How do I exclude source code comments?
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Scan Reports
What is Character Replacement cheating?
What is Hidden Characters cheating?
Can I adjust my PDF report to reflect the results I've chosen to filter?
How is the percentage at the top of my plagiarism report calculated?
How can I ignore results that I don’t want to see in my similarity report?
How can I see the comparison report of just one result?
What is a Major Text Exclusion alert?
What is the difference between Textual mode and Rich text?
What are omitted words in a report?
How should I interpret the similarity report?
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